Studio Cancellation Policy
We understand that things come up, but when you forget to cancel your appointment without giving notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. All appointments are booked in advance and a reminder is sent via text or email 24 hours before the appointment because we know how easy it is to forget an appointment you booked months ago.
A Cancellation fee of 50% of the reserved service amount will apply if you cancel your appointment or fail to cancel at all i.e. “No Show”. In case of unfortunate events, the bookings can be rescheduled.
Cancellations must be made in writing by email to firstname.lastname@example.org as soon as possible.
It is your responsibility to ensure that the cancellation notice is received and acknowledged by Company. Any change to a confirmed date is subject to availability of the Company.